General FAQs

What if my flight is delayed? 

You will have given us your flight details when you made your booking, so we will monitor your flight arrival time. If your flight is delayed, we will be aware of it and your driver will be waiting for you at the new arrival time. You do not have to pay extra for this service.
Obviously, when your flight arrives early, your driver will also be there waiting for you.


How can I pay for my transfer(s)?

You can pay for your transfer(s) online when you make your reservation on our website. But, if you prefer you can pay your driver in cash or with credit card. If you have booked a return transfer, you can pay your driver for each journey separately.